Whirlpool has recalled more than half a million washing machines over concerns they posed a fire risk – but did not offer customers a refund.
The owners of as many as 519,000 washing machines sold under the Hot – point and Indesit brands were urged to unplug their appliances after a flaw in the door-locking system was found.
It is feared the defect, present on machines sold between October 2014 and February 2018, could lead to overheating and potentially spark a fire.
Owners were urged to check immediately if their machines were affected, with the firm acknowledging the timing could cause “inconvenience and concern” over Christmas.
On Tuesday night it was reported that the company was not offering refunds for at-risk machines. Instead, it is offering customers free repairs and replacements, but not until after Christmas.