Barclays caves to public pressure and reverses decision to end Post Office cash withdrawals

Barclays has reversed its decision to stop customers withdrawing cash from Post Offices after a political storm that saw one of Britain’s biggest banks rounded on by politicians, the banking industry and media.

Earlier this month Barclays said it would stop offering Post Office banking users access to physical cash from January 2020, and would instead invest in cashback and ATMs.

More than 100 MPs wrote to the bank urging it to reverse the decision. Today the bank announced a u-turn and promised to keep the cash withdrawal service for at least three years.

Jes Staley, of Barclays, said the bank had reversed its decision as it recognised that “the Post Office is a network valued by many communities in the UK today”.  

Mr Staley added: “We have listened very carefully to points that have been made to us by ministers in the Government, by MPs, and by interested charities and consumer advocates.”